If you have problems getting through, please keep trying, or use one of the other options below. Helpline: 0800 2000 247. Our helpline is open 9.30am – 4pm Monday to Friday. We are using cookies to give you the best experience on our website. Feedback. Ring the helpline if your situation is urgent, for example if you: Our helpline is very busy. Shelter Cymru provide housing advice at community-based locations across Wales. Shelter Cymru is a charity that works to alleviate the distress caused by homelessness and bad housing. We have had to make changes to the way we provide our services during the Covid-19 pandemic. Please provide an e-mail … The Minister for Housing and Local Government, Julie James said: “Coronavirus has forced many people to the brink of homelessness. Shelter Cymru’s Housing Advice Helpline can give you independent advice and information. There are 3,300 unique callers to our helpline each week Our free national helpline is available 365 days a year and provides expert housing advice to anyone struggling with problems related to housing and homelessness. To keep our advice team safe, our advisers are now working from home. Monday to Friday GORWEL CYF : 01758 703087 : homelessness@gorwel.org … Your rating: Please fill in the "Tell us more" box so that we can improve this page. Shelter Cymru is Wales’ people and homes charity. Shelter Cymru. Llamau – if you are a young person you can call the free Youth Homeless Helpline on 0800 328 … Please provide a comment. The Welsh Government has launched a campaign urging young people who are at risk of homelessness or already homeless to call a free Housing Advice Helpline run by Shelter Cymru and Llamau. Please check back again soon. Having documents (tenancy agreements, court papers, council letters etc.) You can contact the Live Fear Free Helpline by text 24/7 on 078600 77 333. If you're in urgent need . Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Helpline: 0808 800 4444. Contact the Shelter Cymru Live Freephone helpline on 08000 495 495 We also have a web chat facility and an extensive help online section on our website: sheltercymru.org.uk/get-advice . Visit the 'Get Advice' page for information on the locations and times of housing advice sessions in your area or to email with a housing problem/enquiry. More information on anti-social behaviour or hate crime can be found in our Community Safety section. We work for people in housing need by providing free, independent, expert housing advice and we campaign to overcome the barriers which stand in the way of people in Wales having a decent, secure home. If you are aged 16-24 and without a safe place to stay, Llamau Youth Homeless Helpline is open through the night, from 5pm to 9am and throughout the weekend from 5pm Friday night until 9am Monday morning. https://sheltercymru.org.uk/wp-content/uploads/2020/05/livefearfreelogo.gif, https://sheltercymru.org.uk/wp-content/uploads/2016/09/Shelter-Cymru-logo-300x156.png, © Copyright - www.sheltercymru.org.uk 2017, https://www.welshwomensaid.org.uk/what-we-do/our-services/live-fear-free-helpline/. The Llamau Youth Homeless Helpline is available to support young people at risk of, or experiencing homelessness. You can find out more about which cookies we are using or switch them off in settings. Now in its second year, the youth homelessness campaign highlights the problem of hidden homelessness amongst young people – raising awareness of the… Shelter Cymru yw’r elusen yng Nghymru ar gyfer pobl a chartrefi. Expert trained advisors from Shelter Cymru and, out of hours, Llamau are on hand to talk you through these issues and advise you on what you can do – it’s never too late or too early to get help.” Ruth Power, CEO, Shelter Cymru said: ‘Shelter Cymru welcomes this renewed commitment by the Welsh Government to tackle youth homelessness. This means that every time you visit this website you will need to enable or disable cookies again. Examples of non-urgent situations include where you have: Don’t worry if you are not sure if your situation is urgent. mental health helpline for Wales, have nowhere to sleep, or might be homeless soon, have somewhere to sleep, but nowhere to call home, feel very overwhelmed about your housing situation, a dispute with your landlord about a tenancy deposit, rent or mortgage arrears but court proceedings have not yet started. If you’re feeling really low and need to talk, you can call the Samaritans for free on 116 123, contact the C.A.L.L. Anti-social behaviour / hate crime. Shelter believes everyone should have a home. Click, © Copyright - www.sheltercymru.org.uk 2017, C.A.L.L. 63 were here. a home that needs repairs but you are not at risk of harm from the conditions. Call 08000 495 495 Or visit Shelter Cymru for more information. Rate this page. This means our helpline is still open but operating with reduced capacity and there is now a queue limit time of 8 minutes. Shelter Cymru is Wales’ people and homes charity. Shelter Cymru is Wales' people and homes charity and provides free, independent and expert housing advice. Stay safe, we are here to help you through these difficult times. All our advisers are busy right now. It should not be regarded or relied upon as a complete or authoritative statement of the law. If you disable this cookie, we will not be able to save your preferences. If you have an urgent a housing problem you can contact the Advice & Support Service. Chat online Chat to an expert housing adviser For advice and support call the Housing Advice Helpline on 08000 495 495 or visit the Shelter Cymru website. 0800 0 495 495, Press option 1 free of charge for help and advice on how to keep safe and access support. Visit the Get Advice section of this website for help online This website uses cookies so that we can provide you with the best user experience possible. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Our advice line is very busy. Our helpline is open 9.30am – 4pm Monday to Friday. Call Shelter Cymru’s expert housing advice helpline on 08000 495 495 (phone lines operate between 9.30am – 4.00pm, Monday to Friday). Calls to its helpline, run in partnership … We can support you in Welsh, English and any other languages using LanguageLine. 63 personnes étaient ici. This campaign targets three audience types across all communications: 1.Young people who were at risk of homelessness before COVID19 2.Young people who are at risk of homelessness in response to COVID19 (lost jobs, furloughed) 3.Bystanders – friends, relatives or colleagues of the person impacted by homelessness. Before chatting to us, we recommend trying our housing advice pages to see if you can find the information you are looking for. Contact our expert housing advisers either online, or by calling our free national emergency helpline or your local service team. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Oddi wrth: Shelter Cymru From: Shelter Cymru 27th June 2018 Our vision Everyone in Wales should have a decent and affordable home: it is the foundation for the health and well-being of people and communities. More than one million people a year come to us for advice and support via our website, helplines and national network of services. More than one million people a year come to us for advice and support via our website, helplines and national network of services. If you have access to the internet or a mobile phone, you can call Llamau’s Youth Homeless Helpline, run in partnership with Shelter Cymru, free of charge, on 08000 495 495. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. This means that every time you visit this website you will need to enable or disable cookies again. Many people are worried about Coronavirus (COVID-19) and how this could affect their housing. Emergencies and community safety. If you’re in Scotland or Wales, you can get advice from Shelter Scotland and Shelter Cymru. DEEP United Dwyfor & Meirionnydd Wales Dementia Helpline Dementia Connect Caring for someone who is elderly Community Resources Team Carers Trust Crossroads Care Age Cymru Gwynedd a Môn North Wales Carers Outreach Service The Outside Clinic Caring for someone with a learning disability Community Resources Team Integrated Autism Service Anheddau Mencap Cymru Carers Outreach … It gives advice, information and advocacy to people in housing need based in Wales. If you disable this cookie, we will not be able to save your preferences. Website: www.shelter.org.uk. The information contained on this site is updated and maintained by Shelter Cymru and only gives general guidance on the law in Wales. You can find out more about which cookies we are using or switch them off in settings. Shelter Cymru. Dial 999 for help if you’re at risk of violence. Mission Shelter Cymru’s mission is to improve people’s lives through our advice and support services and through training, education and information work. If your situation is not urgent, you might prefer to search our online housing advice or use our webchat. SHELTER CYMRU : 01248 671005 Helpline 0345 075 5005 : yfelinheli@sheltercymru.org.uk : www.sheltercymru.org.uk For: Homeless persons; people with rent or mortgage arrears and facing possession proceedings in the County Court; tenants with homes in disrepair; Telephone line open 09:30am – 4:30pm. mental health helpline for Wales (text or phone) or visit stayingsafe.net. Our urgent helpline: 08000 495 495. Our housing advice has been keeping people in their homes since 1981. to hand will help us understand and deal with your problem. This website uses cookies so that we can provide you with the best user experience possible. To get advice call the Shelter Cymru helpline on 0845 075 5005. Shelter Cymru is Wales’ people and homes charity. Shelter Cymru Jul 2013 - Present 7 years 8 months I manage and coordinate a Housing Helpline aimed specifically at people within the community who identify as Lesbian, Gay, Bisexual or Transgender. Respect Shelter Cymru yw’r elusen yng Nghymru ar gyfer pobl a chartrefi. Helpline Number 08000 495 495 Summary. Anyone experiencing these issues is being asked to call the free Housing Advice Helpline, which is funded by the Welsh Government and run by Shelter Cymru, with out of hours support from Llamau. We are committed to keeping you and our advisers safe and we appreciate your patience. Shelter Cymru/ Llamau Housing Advice Helpline. Highly trained colleagues and volunteers will help you to access safe temporary accommodation and provide advice on how to keep yourself safe. This page was last updated on: February 24, 2021. Last year over 5 million people turned to Shelter for advice. You can still ring us but be aware that you might need to wait in a queue and you may need to try to ring us a few times. We are using cookies to give you the best experience on our website. Shelter Cymru acknowledges the support of Shelter in allowing us to adapt their content. Having a pen and paper can also be helpful. Website: www.refuge.org.uk. Ask a question . Text phone users can contact us via Type Talk on 1800108088010800. Talk to an expert housing adviser.
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