For a residential customer who consumes about 4,500 gallons of water per month, the average monthly bill would be about $25.68 for water service and about $27.44 for sewer service which totals to $53.12, in addition to a $3.75 monthly stormwater fee. "�@�o�뇫S�mI��윍�w6J�?��h����;�_�! %���� ��;�ur�hR�8�A�5e���Iӡ����'�^94Ǡ�a�C�K��+��G�$��٩��UV�i^72|}*���Q����!��R��(�)�Y;��*��y({ Fb�m�@\k I@���D':J^�t���i������#AEyK. Clayton County is one of Georgia’s smallest counties in terms of land size with an area of only 143 square miles, but is one of the most densely populated as the county is made up of six incorporated cities: Forest Park, a portion of College Park, Jonesboro, Lake City, Lovejoy, Morrow and Riverdale, and the City of Jonesboro. Must show proof of residency, age and income. We respect your privacy and will not share any information with third party vendors. For example, if your account number is 012345-04, your new account number is 1234504. The assistance is applied by CCWA as a credit to the customer’s account and the program is administered by the Clayton County Community Services Authority, Inc. (CCCSA), as well as by the Salvation Army. �XА7Dv���O�~�6v4>pb�"��\�b���[�j��.�Yk�b�fdY�Ix� �Z�j��!䡛*���2y (b��t�(��1�Hy3c�ո/�=���4��ۧ �y����� �kG�Q;��MJ"X���%h"������-k��i��!���@AQ/o�9�Fv�o���%+���M+�{�כ4+Q�iO[� u{���`��5O�Q��w��Qyfƥ���~��Z���j^���D ��rPy�;�Ww*}.ei.%?���� 5�.������.��Sq���z^զ�3�z�0����WQ6ýxB�jc 3 0 obj Our third party payment processor Speedpay will charge $1.25 for using a debit or credit card. To enter your account number in our new system, do not enter any leading zeros or dashes. We will lift that suspension July 15 and will work with customers who may be experiencing a financial hardship due to COVID-19. All due dates and cutoff dates are then computed from this special billing date. endobj [�3�d��] ۂK���7��p��x���~�Q:���k�_�W(@r�^�D�~G�s+������@d�$��O��A���[�)c�]����� z����}�a�� y,XR&�d�i9aG���d���[�,��"�^�Og�bť+�������X�(��5��+������Y;P�dQ'�dĵ��G�!�V$��3O�\����ͼ�&ʧ���JA|/'?#`qgf��d�!jb�܃ Instead of the monthly calculated bill being based on the meter reading in a given month, the bill is based on the average of the customer’s water use from the previous 12 rolling months. As utilities grapple with whether to go forward with planned rate increases during this unprecedented year, having these types of assistance programs in place is proving to be a deciding factor. Disclaimer: The opinions of the writers should not be considered legal advice or endorsement by GEFA. Clayton County Water Authority - Drinking Water Quality ... Posted: (12 days ago) The Clayton County Water Authority (CWWA) provides water for about 275,000 people living in the City of Morrow and the Clayton County areas. CCWA offers various assistance programs to its low-income customers or customers experiencing a temporary hardship. Sign up with your email address to receive notices of new blog updates. <> The customer is required to bring CCWA a receipt for the supplies and/or the services purchased to fix the leak. <> Rendering the bill on this date allows the customer’s bill to coincide with pension and/or social security checks. CCWA’s Senior Citizen Discount Program provides qualified seniors with up to a $5 discount on their monthly bill ($2.50 off water and $2.50 off wastewater). �(1*~�������=�ݣ�E]�~��P�ʚ!A�l���Ju%�v��{���'��G�x����X��%�>D��h+h~\����������7�͐�)�������9}�T�� cP�^ AO��3\�g�ߟ��Z&����^�Qb2 To be eligible for this program, a customer: A customer can request that CCWA set the monthly bill to be due on the last working day of the month. water finance, water utility, COVID-19, water affordability, efficiency, prepaid water, prepayment options, water finance, water affordability, 82,997 water customers, 67,339 sewer customers, and 80,650 stormwater customers, Henry County Water Authority Charitable Assistance Program. This incentive program encourages customers to replace older, inefficient toilets and install new ultra-low-flush toilets (ULFT) or high efficiency toilets (HET). Members of the Board are appointed by the Clayton County Board of Commissioners. This is part of a blog post series funded by the Georgia Environmental Finance Authority (GEFA). <>/Metadata 141 0 R/ViewerPreferences 142 0 R>> Residential customers must agree to the terms and conditions of the Clayton County Water Authority’s service agreement prior to establishing water service. 1 0 obj This is one in a series of blog posts that describe customer assistance programs (CAPs) for customers who are experiencing financial hardships at specific Georgia utilities. CCWA recently approved a program similar to the senior discount for veterans in the fall of 2019, in fact it was rolled out on Veteran’s day! CAPs take different forms, but they provide help to customers who can’t afford their water/wastewater bills, a situation that has worsened with the economic downturn associated with the COVID-19 pandemic. Established in 1955, Clayton County’s water supply comes primarily from surface water, which includes a small amount coming from the Flint River. Once the customer’s billing shows that usage has gone back down, CCWA will issue an adjustment to the account. Funds being generated through both revenue streams more than cover the yearly costs associated with running the programs, however, they also represent a discrete pot of money that is not associated with any group of water customers and is therefore particularly appropriate for funding CAPs. Eligibility for the program is also administered by Clayton County Community Services Authority, Inc. and is based on the following requirements: Have a household income of $25,000 or less, and. �ˊ�g�������k_��tiRD��^��i�n"�5wY�h�᷻�t�#s��H�H���X���hrS�R��M�~�` d!L�z'�yz��w����� The Clayton County Water Authority’s Customer Accounts staff is committed to providing Quality Service to everyone who contacts us through our Call Center, our web site or our payment locations. The Clayton County Water Authority is governed by a Board of Directors composed of seven members. We post about once per month. 4 0 obj The program mimics the Senior Citizen Discount Program, providing veterans with up to a $5 discount on their bill ($2.50 off water and $2.50 off wastewater). With budget billing the customer pays the same amount each month for twelve months, regardless of the actual amount of water used per month. Customers can receive two adjustments per rolling twelve-month period, barring extenuating circumstances. In March, we suspended disconnections for non-payment. Anyone setting up new service remotely (via fax, email or telephone), may pay the deposit using a debit or credit card. For more information or to apply for assistance, customers are encouraged to contact CCWA for more details here. The Clayton County Water Authority understands the importance of all customers having water service to help fight the spread of Coronavirus/COVID-19. As the name suggests, this type of billing evens out the customer’s financial responsibility over the course of a year, making the bill predictable for the customer’s budgeting purposes. x��\mO�H���菞Sh��n��V+�rK�� �E���4`e�fm9N�㯪l��3�w���橮�����NYgW�f����S����Lط��������[�}�^gyZgE�}6���сI'���7���������%"`>�g��4��`���������D����_mn����I�yW�G�|��YĮ+�NvMwq{�qs㛷������V�f{�x��g���.v����)��c��x�ǧxx�u�';���������[�U2�A��^"���� �����(�, A qualified residential customer can receive a maximum of $200 in assistance during a 12-month rolling period. CCWA has a water production capacity of 42 million gallons per day (MGD), a water reclamation capacity of 38.4 MGD, and a six-city stormwater system that has 500 miles of piping. With service to so many customers, what is the average cost of service for a CCWA customer? As of April 30, 2019, the Clayton County Water Authority (CCWA) served 82,997 water customer Clayton County is one of Georgia’s smallest counties in terms of land size with an area of only 143 square miles, but is one of the most densely populated as the county is … <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> %PDF-1.7 The programs are currently being funded through cell tower lease revenue and through funds received by the Authority’s partnership with Gas South. endobj CCWA is one of many utilities that participates in the regional Residential Toilet Rebate Program administered by the District. Each board member serves on a part-time basis for a term of five years and may be reappointed for additional terms. If you have questions about your bill or are experiencing a … The Authority does not currently provide a continual discount program to chronically low-income customers. Below you will find additional details regarding each of CCWA’s affordability programs. As required by the Metro North Georgia Water Planning District (The District), CCWA has an increasing block rate structure. The Clayton County Water Authority was created by an Act of the Georgia General Assembly on March 7, 1955 to provide water and sewer services to just over 450 customers while employing a staff of eight employees. This hardship program is designed for customers going through a period of temporary financial distress, such as job loss or high medical expenses. To read more about this program and its eligibility criteria, please see the previous blog post about the Henry County Water Authority Charitable Assistance Program where additional details are provided. Since then, the Authority has grown to provide water, sewer and storm water services to more than a quarter of a million people throughout Clayton County and its six cities through approximately … The staff also handles Billing, Collections and Meter Services. Clayton County Water Authority 1600 Battle Creek Road Morrow, Georgia 30260-4302 You may fax your completed forms witch Credit Card Authorization Form to (770) 960-5894. As of April 30, 2019, the Clayton County Water Authority (CCWA) served 82,997 water customers, 67,339 sewer customers, and 80,650 stormwater customers. stream 2 0 obj These values are based on the water, wastewater, and stormwater rates as of September 2020. CLAYTON COUNTY WATER AUTHORITY POST SUMMARY MINUTES 11/6/20 CCWA Post Summary Minutes 1 | P a g e Board Meeting 1:30 P.M. Thursday, November 5, 2020 Zoom Meeting Present at the meeting were: Chairman Robin Malone, Vice Chairman Marie Barber, Secretary/Treasurer Rodney Givens, Board Member John Westervelt, Board Member John Chafin, Board Member Dr. Cephus Jackson, …
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