The United Nations Guidelines for Consumer Protection (UNGCP) are "a valuable set of principles for setting out the main characteristics of effective consumer protection legislation, enforcement institutions and redress systems and for assisting interested Member States in formulating and enforcing domestic and regional laws, rules and regulations that are suitable to their own economic and social and environmental circumstances, as well as promoting international enforcement … Since being established in 1985, the UNGCP now form the basis of consumer protection legislation in many countries around the world. At an international level, the United Nations (UN) issued consumer protection guidelines on how to protect consumers from hazards to their health and safety and to protect their economic interests. The OldTestament mentions a form of consumer protection, and so does the Code ofHammurabi, but only in a mercantile perspective. I will then explain our vision for how the Central Bank can contribute to consumer protection and the methods by which we implement this agenda. Financial Consumer Protection and Ageing Populations. Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over 65 countries. The OECD is working on how to enhance financial consumer protection, which includes determining what is required to help consumers gain the confidence, knowledge, information, security and choices they need to enable them to fully participate in financial markets. �[��> �c�B�灗����՞�ջ�xfU�kț4��f��4JA5�ee���M^e�GV�%��|�=N���tH��~>�. The availability of information has grown both in quantity and complexity and the pace of change, in terms of new product developments, product innovations, and technological advances, has increased dramatically. Financial Consumer Protection measures re COVID-19. 1 0 obj The consumer constitutes the starting point of economicactivities and its role has always been valued by the development of themarket. An early form of movement indefense of consumers was born in the United States where the bases for the … The ICCR is a voluntary international group of cosmetics regulatory authorities who meet on an annual basis to discuss common issues on cosmetics safety and regulation, and to enter into a constructive dialogue with their relevant cosmetics industry trade associations. %���� International standards outlined in the G20 High-Level Principles and related documents, and the World Bank’s Good Practices for Financial Consumer Protection cover a broad range of topics concerning consumer protection within the financial sector and serve as assessment tools to build effective consumer protection regimes. The global financial crisis highlighted the need for more effective financial consumer protection measures as consumers face more sophisticated and complex financial markets. Policy makers and public authorities from around the globe are taking action, providing guidance and recommending measures to protect and support financial consumers facing financial difficulties as a results of the COVID-19 crisis. endobj Next, I will describe the institutional framework for consumer protection at domestic and international levels. Consumer information for sustainable consumption, Safe and Sustainable household in South Asia, 2018 - Making digital marketplaces fairer, United Nations recognition of World Consumer Rights Day. The UNGCP promotes both sustainability and establishing minimum standards, which shows the link at the international level between sustainability issues and the use of standards. These principles were endorsed at the G20 meeting on 14-15 October 2011. endobj Consumers International is not currently an observer organisation of ICPEN. About ICPEN Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices. <> �Yv�mVTȭڱb-(�U���t��;g�Y���B�Aj���2n��vg2a��@2��Ӥj}�6M=��W��D��B+V�kgF��\4�/.Ȧ���ĦP�äȫ�:-������&:`����G�+l:ü��YYl�9XT�(W�z��l+.�i�S�dA�ֹ���wA�+ "f��D6'E�XW�"G㿓|^���}�O�F�Y�W��x5$�h�"�,:�_|��Hz�Y��5F(�)��w�@�e����� #x�.��k�y�7ok��ԛ���FoJ[�.�2�S�8���/�s�]���/��}.N��%�/�<5����@��-�E!S���*�Ǣs����ߪ�G��8fao淪��QHy�=:5���K_����:f"�.����J��9u��X�7x��@�|BE���TE3��H~T?? Standards impact most areas of everyday life, from universal symbols and signals to assurances about product quality, performance, composition and processes. In February 2011, the G20 called on the OECD, the Financial Stability Board (FSB) and other relevant international organisations to develop common principles on consumer protection in the field of financial services. Product safety. ��� ���1|����?��K��w8�J2��d�b B3���f(:�Z'���E7�\~� ��I�ϓ�Z�t�M1-|tk �c ��D�Q��ZDX$D�z-";� Founded in 1960, Consumers International advocates for a fair, safe and sustainable future for all consumers in a global marketplace increasingly dominated by international corporations. The United Nations’ Guidelines on Consumer Protection (UNGCP) are the only set of global recommendations for government, business and consumer groups to advance consumer rights. Consumers International is the membership organisation for consumer groups around the world. Since being established in 1985, the UNGCP now form the basis of consumer protection legislation in many countries around the world. For more information about ICCR and for complete ICCR reports and documents, please go to the official website ICCR. Since Consumers International’s creation in 1960, we have worked to ensure consumers have a voice in standardisation. 04337865) registered in England and Wales. To strengthen financial inclusion in the ageing society, the OECD and the Global Partnership on Financial Inclusion developed the G20 Fukuoka Policy Priorities on Aging and Financial Inclusion, which was endorsed by the G20 Finance Ministers and Central Bank Governors at their meeting in Fukuoka, Japan on 8-9 June 2019. The ageing population and the increase in longevity present opportunities and challenges across many countries, such as financially preparing people for ageing, supporting access to relevant financial products and services, ensuring older people are fairly treated and protecting older people from financial abuse. x��X�n�8}7��GiQ��M���@�d��b��E�>(�b���Dg���*J��!v��( �̙9��6�Of>~�Y�̖����k������!_'�,OlV�>���Χ���w\��~8���P��� <>>> In recent years we’ve championed the interests of consumers at the very highest level, from bringing the UN Guidelines for Consumer Protection up to date, to influencing international standards, and calling for United Nations recognition of World Consumer Rights Day on 15 March. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Standards also help protect consumers by making the world easier, safer, more sustainable and more accessible, as well as allowing comparison and benchmarking across a broad array of sectors. We are sharing information from participants in the G20/OECD Task Force on Financial Consumer Protection and public authorities in other jurisdictions about measures implemented in response to COVID-19. The purpose of the multilateral framework of the International Cooperation on Cosmetics Regulation (ICCR) is to maintain the highest level of global consumer protection, while minimizing barriers to international trade.
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