Careers: Sitemap: Privacy Statement: Freedom of Information. Our purpose is to license and inspect regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws and educate consumers and businesses about their rights and responsibilities. Burnaby office location: #200-4946 Canada Way, Burnaby, BC … We deliver consumer protection services throughout British Columbia by: Read our Strategic Business Plans, Annual Reports and Financial Statements. 2019-02-14. Please direct interview requests and questions to our Communications Coordinator at 1.888.564.9963 ext. We operate using a cost-recovery model and are financed primarily through licensing revenues of the industries we regulate. Doing a reno? Crematoriums Funeral services ), Credit Reporting – 2018 Cremation – 2018 Debt collection – 2018 Debt repayment – 2018 Deceptive acts or practices – 2018 Funeral services – 2018 Home inspections – 2018 Payday lending – 2018 (current as of September 2018) Travel – 2018. For versions of our logo or photos of our corporate spokesperson, please contact our Communications Coordinator at 1.888.564.9963 ext. Consumer Protection BC is the regulator of a variety of sectors and specific types of consumer transactions in British Columbia. Careers: Sitemap: Privacy Statement: Freedom of Information, Request approval for a continuing education program, (SAMPLE CONTENT / SHORTCODES) Sample Page, Our complaint handling & inspection processes. Victoria BC V8Z 0B9 Burnaby office location: #200 – 4946 Canada Way, Burnaby, BC V5G 4H7 Get the type of licence that’s right for you. General phone number Toll-free: 1.888.564.9963, Email For the public: Start a complaint For licensed businesses: operations@consumerprotectionbc.ca, Mailing address PO Box 9244 Victoria BC V8W 9J2, Victoria office location: #321-3600 Uptown Blvd. Each of these backgrounders (PDFs) provides an overview of the law as well as three years of statistical data. Consumer Protection BC is the regulator of a variety of sectors and specific types of consumer transactions in British Columbia. Consumer Protection BC is the regulator of a variety of sectors and specific types of consumer transactions in British Columbia. In Canada, consumer complaints are regulated by different levels of government, as well as non-government organizations. We will do our best to help you however we won’t comment on or disclose details of an active investigation. 2824 or media@consumerprotectionbc.ca. Government proposes law changes to strengthen protections for British Columbians who use alternative high-cost credit products. We will focus on consumer protection in BC and items of interest to BC consumers… PO Box 9244 Victoria, BC V8W 9J2. Consumer Protection BC Why it matters: giving the right business location address We are responsible for licensing and regulating specific sectors in British Columbia. Mailing address. Booked through Sinorama Travel Vancouver? Consumer Protection BC is a provincial regulator. Finding the right place to direct your complaint is not always easy, but understanding your rights as a consumer is an important part of the complaint filing process. Our purpose is to license and inspect regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws and educate consumers and businesses about their rights and responsibilities. Consumer Protection BC We are a provincial regulator. Email. Please note we will not provide comments or interviews on issues that fall outside of our mandate; however, we will do our best to help connect you with the appropriate organization. The topics we will speak to publicly are outlined in our corporate backgrounder. 250.920.7181. What to expect from the CCTS, Be an awesome complainer: what to do before you call us, Careers: Sitemap: Privacy Statement: Freedom of Information, Request approval for a continuing education program, (SAMPLE CONTENT / SHORTCODES) Sample Page, Our complaint handling & inspection processes. In the public interest and through the authority delegated by the Province of British Columbia, Consumer Protection BC is responsible for administering three Acts and a variety of regulations. Careers | Sitemap | Privacy Statement | Freedom of Information | Conduct Complaints, Request approval for a continuing education program, (SAMPLE CONTENT / SHORTCODES) Sample Page, Our complaint handling & inspection processes, COVID-19 updates for our licensed businesses. Victoria office location: #321-3600 Uptown Boulevard, Victoria, BC V8Z 0B9. Who we are. Careers: Sitemap: Privacy Statement: Freedom of Information, Request approval for a continuing education program, (SAMPLE CONTENT / SHORTCODES) Sample Page, Our complaint handling & inspection processes, our Strategic Business Plans, Annual Reports and Financial Statements, Educating consumers and businesses about their rights and responsibilities, Responding to inquiries and complaints from BC consumers and businesses, Licensing specific businesses and occupations, Inspecting licensed businesses and occupations to ensure they are following BC’s consumer protection laws, Investigating alleged violations of consumer protection laws, then resolving through progressive enforcement, Classifying all motion pictures exhibited in BC, Overseeing all retail adult video products sold or rented to consumers through listed establishments, Providing recommendations to government regarding enhancements to consumer protection laws. What can be done with my ashes when I die? We are responsible for licensing and regulating specific industries and particular elements of certain consumer transactions. Our purpose is to license and inspect regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws and educate consumers and businesses about their rights and responsibilities. You can subscribe to get emails with helpful consumer information, alerts about breaking news, scams and high-impact business failures (that we regulate); or you can also choose to get monthly emails that highlight our last four blog posts — each packed with useful tips. We are responsible for licensing and regulating specific industries and particular elements of certain consumer transactions. We license certain sectors and offer information & referrals to the public. Let's see how we can help you. By law, businesses that use telemarketing as a way to sell goods or services to BC consumers require a licence. Consumer Protection BC. We are responsible for enforcing the following laws in BC: Business Practices and Consumer Protection Act; Cremation, Interment and Funeral Services Act; Motion Picture Act; While Acts provide high-level … Stay informed. We operate using a cost-recovery model and are financed primarily through licensing revenues of the industries we regulate. For licensed businesses: operations@consumerprotectionbc.ca. Our vision is a province where all citizens of BC are empowered in their transactions as a result of rigorous and consistent business compliance and through the provision of information. In the public interest and through the authority delegated by the Province of British Columbia, Consumer Protection BC is responsible for administering three Acts and a variety of regulations. If your concern is captured under the laws we enforce, we will use the tools at our disposal to assist you. For the public: Start a complaint. 2019-02-14. Welcome to the Consumer Protection BC Facebook page! Telemarketing. | Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. (Please note that not all of our regulated industries currently have backgrounders. Our media releases, web notices and recent enforcement actions are published on our homepage. Careers | Sitemap | Privacy Statement | Freedom of Information | Conduct Complaints, Request approval for a continuing education program, (SAMPLE CONTENT / SHORTCODES) Sample Page, Our complaint handling & inspection processes, our Strategic Business Plans, Annual Reports and Financial Statements, COVID-19 updates for our licensed businesses, Educating consumers and businesses about their rights and responsibilities, Responding to inquiries and complaints from BC consumers and businesses, Licensing specific businesses and occupations, Inspecting licensed businesses and occupations to ensure they are following BC’s consumer protection laws, Investigating alleged violations of consumer protection laws, then resolving through progressive enforcement, Classifying all motion pictures exhibited in BC, Overseeing all retail adult video products sold or rented to consumers through listed establishments, Providing recommendations to government regarding enhancements to consumer protection laws.
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