Especially grateful because Daniel discovered a safety switch was illegally bypassed which put my Mom at risk of carbon monoxide poisoning or a gas explosion. A pleasure to do business with Enercare. Enercare Protection Plan - Cancelled plan on sale & they charge me the annual balance Jun 2, 2016, 11:40 AM. The technician Norm Rollin did a great job by fixing efficiently my AC at home. I am extremely pleased with the furnace maintenance service provided by Shawn the Enercare technician. Not much to say negative about them. For HVAC equipment between 7 - 15 years, it’s recommended to get coverage for both maintenance and repairs. Was wearing is mask and gloves for covid 19 and got work done fast .If costmer service was like him it wood be perfect lol. As an added bonus everything was free since it was covered under my AC protection plan. You can rent or purchase a new furnace or boiler. If you have heating and cooling equipment between 7 - 15 years old, we recommend getting repair coverage either through a protection plan or combination maintenance and protection plan. Refrigerant recovery, vacuuming, and refill not included. We can also repair all makes and models of furnaces and boilers. 50% of Ontario Households Do Not Protect Their Air and Water Quality. * Enercare’s annual total parts and labour responsibility is limited to a maximum retail value per year of $500 (including HST) for compressor unit or condenser coil repairs. 3 Star. Enercare, Ottawa Reviews (68) 4.7 68 reviews 5 Star. Stable product in relatively stable industry, older technology with some members in management resistant to change, Consistent pay On October 9, 2020 two technicians-Terry Baxter and Austin change the water tank in our house. Our experts call you before they arrive so you'll know when to expect us. Cooling protection plans provide parts and labour coverage for when your air conditioner breaks. He corrected it and also notice air leakage in the unit and corrected that aswell. One of the previous service providers wired this in and no one caught this afterwards till Daniel. 2 Star. I had several bad experiences which are summarized below: We had a noise problem with our AC , called Enercare and got an appointment the very next day. We scheduled our annual maintenance for our furnace and our tech, Hichem Khlass, was fantastic. The technician, Norm348 , diagnosed the problem immediately and ordered parts and explained what the problem was and that I needn’t be concerned as the problem was minor and wouldn’t interfere with the AC’s operation. He gave us several options to consider. It was a very long job, they had to stay longer than the usual work day...but they never lost their good humour and took the time to explain everything and answer our numerous questions. Marvin Silva was very professional and explained the issues with our Central Air. Enter postal code to switch to reviews for your local team: What parts are covered under my Cooling Protection Plan? On average, Enercare attends to furnace/boiler, central air conditioner, or water heater non-operational calls 90% of the time the same day. He is a credit to his profession and to your company. Is Your Household One of Them? Aquastat Controls, Automatic Vent Damper/Motor, Blower/Blower Components, Condensate Pumps, Door Switch, Electric Ignition System, Fan Control, Fan Motor, Flame Spreader, Flow Switch, Fuel or Air Flappers, Furnace Low Voltage Circuit Fuse, Gas Appliance Regulator, Gas Burner and Orifices, Gas Control Valve, Heating Circuit Transformer, Hot Surface Igniter, Ignition Runner Bar, Internal Wiring, Limit Controls, Pilot Burner, Pilot Tubing, Pressure Relief Valve, Primary Circulator/Pump, Pulley and Belt, Relay, Roll Out Switch, Summer/Winter Switch, Thermocouple/Generator, Vent System Pressure Switch Tubing and Ventor or Motor Assembly. Sham from Encare came to our house to replace our 12 year old hot water tank. Are you sure you want to replace it? Daniel also informed me that my furnace was considered unreliable due to the results of a class action lawsuit. When I needed repair, they are not responsive, I was left 2 weeks without air conditioning with no update. Tap into purified drinking water with whole home or point-of-use reverse osmosis systems. Get total home protection on your furnace, air conditioner and plumbing for only $37.24/monthly + HST. Bad experience with call center who was more concerned with me buying a protection plan than dealing with my issue. If your furnace is being serviced once a year, these plans generally cost . Enercare Home Services has received reviews for an overall customer rating of 1. I spoke with Sean one day and my furnace, air conditioner and hot water tank were replaced the next day. Re: Enercare Protection Plan - Cancelled but no rebate? That's far more than an annual plan would cost over the years. Highly recommend Enercare. What is a Protection Plan and What Does it Cover? Get the benefit of heating or cooling equipment maintenance and repair coverage through the following plans. †Available to Enercare’s heating/cooling protection plan customers, Enercare Advantage™ and Enercare Smarter Advantage™ water heater and/or HVAC customers whose equipment is not operational (i.e. He also corrected the source of our problem that we have had for many years: cold floors. You also get unlimited service calls and peace of mind with same day service if your equipment is non-operational (subject to exclusions in accordance with the Plan Terms and Conditions or Rental Agreement). 0. Enercare will fix your plumbing issue in your Ottawa home - whether it's a clogged toilet, a leaky faucet, a broken sump pump, or most other plumbing inconveniences - professionally and quickly. Norm worked without delay and explained his work. These also heat your house in the winter. You usually don’t know there’s a problem with your HVAC equipment until there’s a breakdown. What parts are covered under my Heating Protection Plan? Jul Th... Jul Homes with all-electric air conditioning utilize electricity for both heating and cooling. 4 Star. Pension & Benefits Thank you, Norm Rollin. He did the work quickly without a mess. You also get unlimited service calls and peace of mind with same day service if your equipment is non-operational (subject to exclusions in accordance to the Plan Terms and Conditions or Rental Agreement). Great service! Glassdoor will not work properly unless browser cookie support is enabled. DO NOT FOR THE HEATING PROTECTION PLAN ! We are seniors and he behaved with such care and patience. Other techs have come in and spent maybe 20 minutes and have been on their way but Norm went out of his way to do a full job. Because since one decade ago we kept paying monthly to Enercare for the “ PROTECTION ” Plan , so they were liable for fixing it. Service Truck. Your Ottawa home's hot water should be worry-free. Very patient with questions. 1 Certain exceptions apply. Very efficient and polite gentleman. Its refreshing to meet someone whos upbeat and likes there job especially during the tough times of 2020. Company doesn't care about the well-being of employees. When renting your water heater you won't need to worry about additional costs. I had never received any correspondence for regular maintenance not was the amount regularly billed to me. My air conditioner broke down on the weekend ,good service was given an appointment. HVAC Etobicoke Business. We received an excellent advice and information from him concerning the options a customer can choose from the ENERCARE services. They were neat, tidy, and very efficient. 2 Estimated parts and labour costs based on current rates. Which Plans Give the Most Coverage for My Home? 1 Certain exceptions apply. Our fully-licensed, furnace and boiler experts will call ahead so you don't‚ have to wait in all day. I had a very bad experience with Enercare. Big thanks for all your hard work and good advice. We recommend having a maintenance plan for all ages of HVAC equipment. At Enercare there are many options for your heating system. These are the last things you want to worry about for your family. He completed the job and ensured I have heat. He was polite, and explained the functions of the new heater in a manner that I appreciated and was easy to understand. He was a true professional in every way. Please wait, while your message is being sent to. Enercare’s protection plans provide parts and labour coverage should you have an unexpected problem with your heating, cooling, electrical, and/or plumbing equipment*. Awesome team Ryan and Josh! With Enercare, you can rent, repair or replace your home or commercial air conditioning. )He helped me bring in the wet hose, took care to clean off the muddy shovel, turned off my water for the winter and was pleasant through it all, He also gave me a few tips on making my home more comfortable (re:heating). Buy, Rent & Maintain Your AC in Ottawa. I pay Enercare for their Home Protection Plan. This will replace the current featured review for targeted profile. Fast, efficient, courteous and knowledgeable. Home protection plans, commonly known as a Home Warranty or appliance protection plan is a service contract that agrees to offer discounted repairs and replacements of your household appliances. He was very polite knew exactly what he was doing. They installed a new furnace and air conditioner at our house. Our experts call you before they arrive so you'll know when to expect us. It is so encouraging to be treated with respect in these difficult times. Thomas came in to fix my broken heater that no other service tech could fix. There are a number of factors to consider when choosing the right air conditioner. With over 700 licensed technicians performing over 600,000 maintenance and service calls every year, we're experienced and know what needs to get done to ensure your family's comfort. See Terms and Conditions for complete details. He was very friendly and informative. Learn how to enable cookies. Shawn was professional, very "COVID19" aware and offers a lot of helpful information. If you have heating and cooling equipment between 7 - 15 years old, we recommend getting repair coverage either through a protection plan or combination maintenance and protection plan. Get Peace of Mind for Your Etobicoke Home or Business. Explained what he had done and advised us on the efficiency of our furnaces. Daniel from Enercare came out yesterday to fix my water heater. Accessories : air conditioning and heating : furnace filters : furniture protection plan : Enercare Home Services We had our hot water tank serviced today by a Norm Rollin. Equipment breakdowns at home are stressful, expensive and time-consuming. Remove the layer of film that hard water can leave on your skin and hair by using a water softener. We make home ownership easier for over 1 million Canadians, and we want to do the same for you. Thus I am thinking about getting either EnerCare or Reliance Protection plan. Is Your Household One of Them? As there were no issues with the Cooling Protection Plan , we left that in place. Please read more about our COVID-19 Response. Great Warranty on Ottawa Plumbing Parts & Labour\nWe back our work with a 30 day labour and 12 months part warranty, and provide free repeat calls for the same problem for the first 30 days after the repair.
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