Is your blood pressure too relaxed? SalesTaxHandbook is a free public resource site, and is not affiliated with the United States government or any Government agency, Sales Tax Handbooks By State | Learn more. I still haven't gotten my Mass refund. Read the MA-DOR Taxpayer Bill of Rights. If you do not think you can pay for all the taxes owed through monthly installments then consider the other options below. Half the people are disgruntled and whiney, arguing at the window with clerks who don't care, and are just doing their job. I'm not holding my breath.Update 2 (Feb. 28): Got the check. This is why people become bitter and, if they're smart, leave for a state where the thought of interacting with state government doesn't cause a palpable jump in heart rate.Thanks for reading. It was actually my experience from last year.I was expecting my tax refund for four months but never got it. So, I pick up the phone and prepare myself for the battle with Mass bureaucracy. Do people seem unnerved by the smile on your face? I've been treated like a criminal since 1996 by the Mass DOR, and when I needed to take care of my sick father in 2018 ( still paying around $1400 a month in interest and penalties), I filed a complaint for modification. Do you have a comment or correction concerning this page? Contact the business for more information about recent service changes. I have no idea how much they were trying to collect: the letter says $300, but they have somehow overdrawn the account by $1300. I can't find a phone number on mass.gov to complain. Got a question about Massachusetts Department of Revenue? Then I checked the envelope of the check, it was sent AFTER I called them! We created a strong and diverse team of tax professionals who will settle, file, reduce and resolve State and IRS taxes. (Hopefully it comes back soon)However I have to give 5 stars simply based on The exceptional service by Nicole Caruso. Not only is she an accountant but she is a valuable business consultant. Massachusetts offers a tax settlement program called Offers in final Settlement which allows taxpayers to settle taxes for an amount less than the total tax liability owed. Great. Some other state offices could learn from this department. This is definitely top 10 most depressing lines I've ever been in. Massachusetts has an online application process for applying for a payment agreement. If you have a question or comment about the content of this website, please contact us directly instead. Each time they say we are correct and should not owe anything, but then later we will get another letter asking for $ with new added fines. A virtual public hearing on the issue will be held Aug. 27 by the Massachusetts Department of Revenue. I was floored. We provide sales tax rate databases for businesses who manage their own sales taxes, and can also connect you with firms that can completely automate the sales tax calculation and filing process. How Does The IRS Determine Interest Rates? An official website of the United States Government, BusinessesLicense Types, Forms & RequirementsMassachusetts Corporations DivisionOffice of Business Development, The Executive Office of Labor and Workforce DevelopmentUnemployment InsuranceNew Hire Registry, Small Business Administration - Boston MassachusettsAgencies and DivisionsCode of Massachusetts RegulationsOperational Services Division. These men are rogues and scammsters frauds and cheats . I was in the hospital 3 weeks so wasn't focusing on my state taxes enough.Since speaking to the one nice person, I have tried calling back twice to follow up and at least see if they received the fax.Helpful Lady seems to have taken a long lunch break. SBA.gov's Business Licenses and Permits Search Tool allows you to get a listing of federal, state and local permits, licenses, and registrations you'll need to run a business. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Definitely the worst. They need to look up the definition of customer service. I owed $24,000 to the IRS and with TDN I was able to setup a reasonable payment plan. I told him and asked specific questions. In order to apply, you must have received a tax assessment bill that shows the amount of taxes owed. I had to wait again before I had to regurgitate the same info. What IRS Tax Debt Payment Options Are Available To Me? The Massachusetts Department of Revenue is an agency that provides information regarding taxes, child support, health care reform, and various other important issues that require public attention. “She was patient, listened to my problem, very understanding, very explanatory and helped me get what the state needed from me in order to get my state return from being withheld.” in 2 reviews, “We are only an enforcing agency.” in 2 reviews, in Accountants, Tax Services, Payroll Services, in Tax Services, Payroll Services, Accountants. Taxation. I didn’t have much money and I couldn’t pay the back taxes. Like the IRS, DOR is committed to helping troubled taxpayers by offering various solutions to help them get back into full compliance of Massachusetts tax laws. What Types Of IRS Tax Debt Settlements Are Available To Me? She was patient, listened to my problem, very understanding, very explanatory and helped me get what the state needed from me in order to get my, If you need help with accounting or bookkeeping for your small business, we can help. These men are rogues and scammsters frauds and cheats . I'd have better luck heading out to a marsh, starting to dig in a random spot, and finding an old stash of Whitey Bulger's cash.Seriously, what's wrong with Mass bureaucracy? No one answers the phone and I'm in the military so I am stationed in another state. Mission: The mission of the Massachusetts Department of Revenue is to achieve maximum compliance with the tax, child support and municipal finance laws of the Commonwealth. 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