Dallas, TX 75265-0757. ", "I have been using Securus Contact for only a month but I wished I started sooner. Very few call centers have these success rates! Gain More Power to Solve and Prevent Crimes With Smart Features. You can call Securus Technologies at (877) 578-3658 toll free number, fill out a contact form on their website www.securustech.net, or write a letter to Securus Correctional Billing Services, PO Box 1109, Dallas, Texas, 75001, United States. PO Box 400 West Perth 6872: For Sales, Service and Accounts call (08) 9422 1111. If you are a family member or friend of an incarcerated individual and are in search of Customer Care, please visit, Managed Access: Wireless Containment Solutions, UPDATE: SECURUS TECHNOLOGIES PROVIDES OVER 30 MILLION FREE CALL CREDITS FOR INCARCERATED INDIVIDUALS DURING PANDEMIC, UPDATE: SECURUS TECHNOLOGIES PROVIDES OVER 230 MILLION FREE MINUTES OF PHONE CONNECTIONS FOR INCARCERATED INDIVIDUALS DURING PANDEMIC, UPDATE: SECURUS TECHNOLOGIES PROVIDES OVER 15 MILLION FREE JPAY STAMPS FOR INCARCERATED INDIVIDUALS DURING PANDEMIC, UPDATE: SECURUS TECHNOLOGIES PROVIDES NEARLY 50 MILLION FREE CONNECTIONS FOR INCARCERATED INDIVIDUALS DURING COVID-19. Get Our Live Receptionist Service For Your Business. Android™, Google Play and the Google Play logo are trademarks of Google LLC. Dallas, Texas 75001. We are very happy with our relationship. This business is in an industry that may require professional licensing, bonding or registration. Please enable scripts and reload this page. October 30, 2020, UPDATE: SECURUS TECHNOLOGIES PROVIDES OVER 15 MILLION FREE JPAY STAMPS FOR INCARCERATED INDIVIDUALS DURING PANDEMIC If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Choose One Option (required) Securus Video Connects SM system is a fully web-based visual communication system that allows friends, family members, attorneys, and public officials to schedule and participate in video sessions with an incarcerated individual – from anywhere with internet access using the free Securus … Please check out resources available to you at BBB.org/coronavirus. "We have been with Securus for 2 years and their service has been excellent. Securus Video Connects SM system is a fully web-based visual communication system that allows friends, family members, attorneys, and public officials to schedule and participate in video sessions with an incarcerated individual – from anywhere with internet access using the free Securus … We apologize for the inconvenience, but our Customer Care Live Chat is currently offline. Single multi-product point of access for applications, investigations and operations, Dashboard – Can be customized for each individual user and proactively delivers information based on that person’s needs. Please feel free to use our FAQs and our Submit a Question functions during our down time. Keystone State. Out of an abundance of caution due to the Covid-19 virus, we are currently operating with reduced staff in the Customer Service call center, and therefore call center hours have been reduced to 7:00am – 10:00pm CT. Due to these adjustments, customers may experience extremely long hold times. ", "We have been with Securus for about a year and a half and we have nothing but wonderful things to say about this company. BBB Business Profiles are subject to change at any time. Securus Contact Systems knows people. BBB Business Profiles generally cover a three-year reporting period. NextGen SCP™ automates operations, allowing your staff the ability to focus on their primary duties. PO Box 650757 GENERAL CORRESPONDENCE. Real people want real customer service, day or night, so connect with your customers one-on-one with a live chat service. Apple®, the Apple logo®, iPhone®, and iPad® are trademarks of Apple Inc., registered in the U.S. and other countries. Dallas, Texas 75001, Securus Correctional Billing Services I would like more information on your products and servicesI am a Customer looking for Technical SupportI am a DOC Customer looking for Non-Technical supportI am a County Customer looking Non-Technical SupportI am an investment firm and would like more information on your companyI am Family or FriendPress Inquiries. Contact Number (Customer Service): 972-734-1111, 1-800-844-6591, 1-877-578-3658 BBB is here to help. Securus Contact Systems LLC is a contact system service that offers commercial virtual receptionists, call center, call audio recordings, and live answering services to businesses. Email a question to our Customer Care team, Online Support24×7 365 days a year Securus Contact Systems LLC is a contact system service that offers commercial virtual receptionists, call center, call audio recordings, and live answering services to businesses. Email: admin@securus.com.au 24 … The next month they billed me again and took money out of my account. We've been able to reach their customer service literally any time, day or night, weekend or holiday, if we had any issues arise. Remote access – Web-based platform provides convenient access while maintaining strict security controls.
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