Or you can fix iPhone SIM failure by restoring iPhone with iTunes. If an update is available, tap Download & Install. It means that for some reason your device is not detecting the card. What can I do? When you contact your carrier, make sure that: Your account is set up to use your iPhone. If a CDMA carrier provides your first SIM, your second SIM won't support CDMA. While the reasons for all the error messages are more or less the same, these two usually appear because the sim card has moved or because the card is damaged. Last resort: Remove then reinstall SIM card on your iPhone 11 Pro Max. If your carrier supports Wi-Fi Calling on your other phone number and you have Wi-Fi Calling turned on, you can answer incoming calls on that number. I was just wondering if anyone else has had ESIM issues with AT&T and if there is anything else I can try while I wait? Apple connected into diagnose the phone and the actual esim module in the main circuit board of the phone was unresponsive to their tests so they said it had to be replaced. If you still can't set up or use the Dual SIM features of your iPhone, contact Apple Support. Here are several suggestions on how to fix invalid sim card or sim card failure or iPhone: Restart your iPhone. thank you for the information I have a problem with the SIM Card Failure, I’ve done it like the article above, but I can’t do it, is there another way. Remove your SIM card from the SIM card tray and then put the SIM card back. See also: How To Fix No Service On iPhone. Furthermore, we do create videos to demonstrate how things are done on your phone. Testing conducted by Apple in August 2019 using preproduction iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max units and software and accessory Apple USB‑C Power Adapters (18W Model A1720, 29W Model A1540, 30W Model A1882, 61W Model A1947 and 87W Model A1719). When one of the error messages we have mentioned shows up, you can’t send or receive text messages, place calls, or use your mobile data plan. Click "Not Now" button if you do … Sometimes it’ll say Invalid SIM on your iPhone simply because of a minor software crash. Both plans must be set up and ready to use. Third solution: Install carrier updates, if available. Also care to examine the card for any visible signs of damage like scratches and liquid traces. Step 1: Open this data retrieval program. By turning your iPhone off and back on, we allow it to shut down all of its programs naturally. Couldn’t get any better. If the problem went away after you inserted a different SIM card, then there’s a problem with your SIM card, not your iPhone. Doing so will help you determine whether or not the problem is with the original SIM card you’re using. Learn to fix any issues you might encounter when using Dual SIM with an iPhone XS, iPhone XS Max, iPhone XR, or later model that feature a nano-SIM card and an eSIM. If your iPad is in the list of our supported devices, then you can visit its exclusive troubleshooting page and find the problem that you need help dealing with. Sometimes, errors are triggered with the SIM card system encounters some random errors and gets corrupted. Bumping into various types of errors on your phone is inevitable. Put the card back into the tray, but make sure the SIM card is properly placed. A window would pop up. Make sure that your cellular plans are set up, ready to use, and don’t have a billing-related blockage. Apple® iPhone® 11 / iPhone 11 Pro / iPhone 11 Pro Max - Insert / Remove SIM Card. Error Message on Screen is No SIM Card, Invalid SIM or SIM Card Failure and Displaying as Error. A faulty SIM card can also be the underlying cause. It is the best iOS data recovery software since it enables iOS owners to recover data from various modes to ensure successful data recovery, including: iOS device data recovery mode, iTunes data recovery mode and iCloud data recovery mode. Power on your iPhone and see if the error message appears. Borrow a friend’s SIM card and insert it into your iPhone. It will also install the latest version of iOS. Next, check to see if a carrier settings update is available on your iPhone. Not sure this is hardware related though. We all know water is one of the biggest enemies of any smartphone out there. Copyright © 2020 Apple Inc. All rights reserved. These updates are different from that of the iOS updates released by Apple periodically. Check for a carrier settings update. While the phone is turned off, insert the SIM ejector tool into the small hole on the SIM tray located on the right side of your phone. i reset my phone but it still says sim card invalid. Now, let’s take a look at the SIM card. Now tap on "General" > "About". I cannot do anything on my phone unless it is connected to wifi. Apple’s guide on how to remove the SIM card, How To Fix iPhone/iPad Won’t Download Or Update Apps. Restore your device to factory defaults using iTunes. Your iPhone may say Invalid SIM if there’s software error within the cellular settings. iPhone no SIM card installed error is not the only sim-related message you may see. And remember, physical dual SIMs are for Mainland China and its territories, like Hong Kong and Macau. Tap Update. If there is a "Carrier Settings Update" available, then tap on the "Update" button to go ahead and install it. Visit our, How to fix an iPhone 11 Pro that won’t send emails via Mail app, email sending failed, How to fix iPhone 11 Pro Max that keeps disconnecting from Wi-Fi network, How to fix an iPhone 11 Pro that won’t connect to App Store, know exactly of what happened or how you ended up facing a no service error, How to fix iPhone XR that keeps crashing or shutting down randomly after iOS 13 update [Troubleshooting Guide], How to fix an iPhone 11 with no sound, audio functions not working. Fifth solution: Reset network settings to fix No service error on your iPhone 11 Pro Max. As we all know, if iPhone SIM Card is placed improperly inside the SIM tray, it will lead to SIM Card Failure error. That way you’d still be able to recover and use these files again. Many users with jailbroken iPhones reported these messages. 24/7 automated phone system: call *611 from your mobile . I can look on the box, I usually keep it. There aren't any localized service outages. Your iPhone can use one cellular data network at a time. Turn off your phone and remove the SIM card. Here is the Apple’s guide on how to remove the SIM card in your iPhone. Swipe the red power icon from left to right to shut down your iPhone. Your iPhone SIM card is no longer invalid and you can continue making phone calls and using cellular data. Learn about fixing issues with Dual SIM when using two nano-SIM cards in China mainland, Hong Kong, and Macao. The latest iOS update available is the iOS version 13.1.3. I sent in mg old phone and received a refurbished phone about a week later. Nonetheless, it isn’t impossible. If your iPad is in the list of our supported devices, then you can visit its exclusive troubleshooting page and find the problem that you need help dealing with. 2. There are a couple of reasons why these messages may appear. Thanks. Just follow these steps: If an update is available, you’ll be prompted with an option to select OK or Update. Update your iPhone or iPad to the latest version of iOS. If there is a carrier update available for your iPhone, then it will immediately pop up in a matter of seconds. The iTunes software will now erase your iPhone, including all your data, and it will restore your device to its factory defaults. Simply refer to these steps: Performing a soft reset or reboot on the iPhone can fix various types of software issues without affecting any saved information on the internal memory. To deal with these random errors, reinstalling the SIM card can help. Generally, the error is the so-called iPhone SIM card failure. Open Settings and tap the switch next to Airplane Mode to turn it on. Step 3: All the recoverable data would be devided into different categories on the left column. And you may see an "Invalid SIM" or "No SIM Card installed" alert on your iPhone. Turn off your iPhone and remove the SIM card. Any erratic configurations that might have triggered some errors will therefore be eliminated. If you have an iPhone X, press and hold the side button as well as either volume button. If your device is jailbroken, the only way to fix the problem is to remove the jailbreak. Here I would like to introduce a third party tool to help you perform data recovery, Leawo iOS Data Recovery. I did every reset available including DFU with my laptop. Set the directory for the backup and click Go to start recovering data to your device. If it is, that is the reason why your iPhone says no sim card installed and you will have to contact your carrier for the SIM card replacement. You should see both of your plans when you go to Settings > Cellular or Settings > Mobile Data. Once your account is created, you'll be logged-in to this account. If you have previously backed up your iPhone with iTunes, click the second tab to recover data from iTunes. When I put the physical SIM in, I still do not see “Add Cellular Plan” to add ESIM plan. If a CDMA carrier provides your first SIM, your second SIM won't support CDMA.
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