To learn more, visit the AffordAbility Fund website. If you want to remain with TOU pricing, you can stand pat; your TOU scheme will continue. Fraud alert: Customers are being approached by door-to-door salespersons falsely claiming affiliation with OESP. Beginning Monday, August 31, 2020, small businesses and registered charities can apply for financial support under the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) if they are eligible for the program. We have found the following suggestions for your query: Programs to help you manage your electricity costs. Under TOU prices this winter, consumers will pay 21.7 cents per kWh during peak hours, 15 cents in mid-peak hours and 10.5 cents in off-peak hours. Understand how your bill works and how rates are set. Learn about the rules that utilities and energy retailers must follow and how we enforce them. Credit amount depends on: Credit amounts for energy-intensive customers, defined as households that are reliant on electric heat or electricity-intensive medical devices, as well as Indigenous households. “Is there a program or phone app that will let me know what my daily usage is and when I’m reaching my first-tier limit if I use tiered pricing?” Purvis asked. rights reserved. If you qualify, you could get LED light bulbs, power bars, insulation and more. Before submitting your application, have the following ready: Once you have the necessary information gathered, you can apply for OESP online. $160 million in increased funding for public health to support COVID‑19 monitoring, surveillance and laboratory and home testing, while also investing in virtual care and Telehealth Ontario; and ; $61 million for publicly funded vaccines to support the province’s immunization program to maintain high immunization rates and help prevent disease outbreaks. “The previous government offered a one-size-fits-all approach when it came to electricity pricing plans. With $8 million in funding from the Ontario government, CEAP-SB is being delivered directly by electricity and natural gas distributors as well as unit sub-meter providers (USMPs), further to rules laid out by the Ontario Energy Board. When the Ontario Energy Board — or OEB — announced last month that fixed rates in response to COVID-19 were ending Nov. 1 and that it was now offering two … Rate Change: The Ontario Energy Board announced new Time-of-Use and Tiered rates, effective November 1, 2020. Both electric and natural gas utilities are banned from disconnecting residential customers for nonpayment from Nov. 15 until April 30, Beninger says. During the onslaught of the pandemic in March, the Ontario government initiated a fixed rate for residential electricity use of 12.8 cents per kilowatt hour (kWh), no matter what the time of day. It provides monthly on-bill credits for lower-income customers to reduce their electricity bills. The two options — time-of-use pricing, where customers are billed different amounts for peak, mid-peak and off-peak hours, and tiered pricing, which provides up to 1,000 kWh (kilowatt hours) in winter for a flat hourly rate and a higher rate for usage exceeding that level — have some consumers feeling left in the dark about what’s right for them. “Any change in government billing practices always leads to opportunistic fraud.”. The Ontario Electricity Support Program (OESP) provides low-income consumers with a monthly on-bill credit on an ongoing basis to help reduce their electricity bill. Current Ontario Works and ODSP recipients. As of Nov. 1, that rate will disappear and the total bill for a typical residential customer will increase by about two per cent, according to the OEB. The application form will be available on their websites or on request, and each may have a unique approach for application in-take. Learn how we're helping customers and ensuring business continuity during the COVID-19 pandemic. One of them is the Ontario Electricity Support Program (OESP). If you prefer tiered pricing you must request a switch through your utility; Toronto Hydro customers can do so online. In order to qualify, your household income has to be under a certain limit, as illustrated in the table below. The rate hike and pricing choices have left many people wondering what it all means for their daily hydro use — and indeed, their monthly bills. To order copies of The last day customers could apply was Friday, July 31, 2020. Learn how you can take part. Home Energy Kit includes ENERGY STAR® light bulbs, power bars, night lights and more. LEAP is a grant program that helps those who are struggling to pay past due bills or have already received a disconnection notice. This moratorium has now expired. More information on HAP can be found at the Save on Energy website. For any questions about the program, please contact the AffordAbility Fund. CEAP-SB credit amounts. Republication or distribution of this content is [1] This location is returning calls on an emergency basis only and is processing intake via phone only. Correction - Nov. 1, 2020: This article was edited from a previous version that misspelled Guy Holburn’s surname. All In addition, there are assistance programs available. HAP provides free home energy-efficient upgrades. Financial support is available to Canadians during the COVID-19 pandemic, including new benefits and credits and changes to existing ones. The Ontario Energy Board announced new Time-of-Use and Tiered rates, effective November 1, 2020. Learn how we're helping customers and ensuring business continuity during the COVID-19 pandemic. If you make the request too close to the start of your billing period, the utility won’t be able to incorporate it in time for your next bill. In November, the TOU bill would be $118; the tiered bill would be $114. Toronto Star articles, please go to: www.TorontoStarReprints.com, The Toronto Star and thestar.com, each property of Toronto Star CEAP-SB funding is limited, and submitting an application for CEAP-SB does not guarantee funding. Learn how to protect yourself against fraud. Copyright owned or licensed by Toronto Star Newspapers Limited. Eligible customers receive energy efficient-upgrades including insulation and draft proofing. Newspapers Limited, One Yonge Street, 4th floor, Toronto, ON, M5E 1E6. Do you want to receive updates from the OEB? “My assumption is that the OEB is trying to make things better for the customer, but they’re making money either way,” he said. CEAP supports residential customers struggling to pay their electricity bills as a result of the COVID-19 pandemic. Many retailers lock you into a contract and breaking that contract could come with high penalties. These price increases are separate from delivery charges, which are determined by your utility, such as Toronto Hydro, with each charge appearing separately on your bill. Guy Holburn, director of the Ivey Energy Centre at Western University, tested out the calculator based on a typical household; the average residential use per month is 700 kWh. As part of our ongoing commitment to customers during the COVID-19 pandemic, we've suspended electricity disconnections until further notice. With $8 million in funding from the Ontario government, CEAP-SB is being delivered directly by electricity and natural gas distributors as well as unit sub-meter providers (USMPs), further to rules laid out by the Ontario Energy Board. OESP provides a monthly bill credit to those who qualify. Peak hours are from 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. on weekdays. The same level of assistance applies to natural gas customers in relation to overdue natural gas charges. AffordAbility Fund offers three levels of support to those looking to reduce their electricity bill. The pre-set maximum amount of support for eligible customers will assist in achieving the objective of making CEAP-SB available to help the most small businesses and registered charities affected financially by COVID-19. These upgrades improve home comfort and help lower your electricity bill. “I don’t want sticker shock at the end of the month.”. Customers pay a lower rate when demand is low. Your voice matters. The Ontario Energy Board works to ensure a sustainable, reliable energy sector in Ontario. Back in Colborne, Purvis is also running the numbers based on his household bills. “We are offering customers the flexibility to choose an electricity price plan that best suits their lifestyle and keeps their bills low,” said Alex Puddifant, spokesperson for the Ontario ministry of energy, northern development and mines. Rate Change: The Ontario Energy Board announced new Time-of-Use and Tiered rates, effective November 1, 2020. how we're addressing the COVID-19 pandemic, Enbridge Gas Home Waterproofing Program page, ENERGY STAR® appliances such as a refrigerator, window air conditioner and programmable thermostat, The names and birthdates of everyone in your home who are registered with the Canada Revenue Agency, Social insurance numbers, individual tax numbers or temporary taxation numbers for anyone over 16 years of age. permissions/licensing, please go to: www.TorontoStarReprints.com. Intake is being processed via phone only. You will need to wait a second billing cycle before the tiered pricing system takes effect. Once the information is submitted, it takes time to process. We offer programs to help lower-income customers with their electricity bills. Now, however, Ontarians will be able to choose between the previous standard time-of-use (TOU) pricing and tiered pricing. You may be eligible for support via other financial programs.. CEAP-SB provides a one time, on-bill credit to help eligible small businesses and registered charities affected by COVID-19 catch up on their energy bills. Please note that the operating status of each location is subject to change. Distributors and USMPs are expected to process applications in the order in which they are received, and they will stop delivering CEAP-SB once their allocated share of CEAP-SB funding runs out. The program provides a one-time, on-bill credit to eligible customers. If you have exceptional COVID-19-related costs, you may speak with your case worker about discretionary benefits. For those consumers worried about their ability to pay their electricity bill, take heart. Customers can apply for a credit on their electricity bill in Collingwood or natural gas bill in Aylmer. Rates may change for the summer under either plan, since the OEB usually reviews them twice a year. Renew your application for the Ontario Electricity Support Program by filling out the questions on this page. “There is no way you are going to gain more money by dealing with a retailer,” Lawford said. Visit the Enbridge Gas Home Waterproofing Program page to learn more. If you currently receive income support from Ontario Works or the Ontario Disability Support Program, you will continue to receive your regular monthly payments.. Get information about your Ontario Works or Ontario Disability Support Program.. Neither the Ontario Energy Board nor accredited OESP intake agencies engage in door-to-door solicitation. COVID-19 Energy Assistance Program (CEAP) CEAP supports residential customers struggling to pay their electricity bills as a result of the COVID-19 pandemic.
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